Terms of Use and Cookie Policy

You are on the website of AikBank ad Beograd (hereinafter referred to as: the Bank). Your access to and use of this presentation are governed by the provisions of this document. The Bank reserves the right to amend and supplement the Terms of Use without prior notice.

All information published on the Bank's website is checked before posting and is updated regularly. The published information is for informational purposes only, and may change between updates. The Bank assumes no responsibility for any errors in the content or accuracy of the published information. The same applies to other websites that can be accessed through this website, for which the Bank is not responsible, but the risk of visiting them is solely yours.

The content available on this website is not intended to provide advice or recommendations regarding investments or other financial decisions, as the information provided is not sufficient for making financial decisions. It is essential to consult with the Bank's employees and familiarize yourself with all aspects of the offer.

The financial calculators presented on this website are for informational purposes only and take into account the conditions and assumptions at the time of their use. Therefore, they are not binding on the Bank, but for an accurate calculation, please contact the Bank's employees.

This presentation is the intellectual property of the Bank.

The photographs published on this website are the property of the Bank or have been published with the permission of the owner or the person in the photograph. The use of these photographs is prohibited without the written permission of the owner and constitutes a violation of copyright or other intellectual property rights or personal data protection regulations.

The collection of personal data while browsing the Bank's website is anonymous and the Bank does not collect any data that could be used to identify you.

There are several queries on the Bank's website that collect personal data, which relate to different client segmentations and different Bank products. Within the queries on the pages, the Bank will refer you to the Terms of Use and the Notice on the Processing of Personal Data, which, among other things, also states the rights of the data subject in relation to the processing of personal data.

In order for the Bank to be able to respond to your inquiries, it is necessary for you to confirm that you are familiar with the information on the processing of personal data.

The data that the Bank collects through inquiries on the Bank's website may include your data such as: name and surname, e-mail address, telephone number, company registration number or PIB, company organizational form, IP address and time of visit to the website, as well as other data depending on the type of inquiry and the product you are interested in. On the Bank's website, on the page designated for submitting complaints in accordance with the Law on the Protection of Financial Services Users, as well as other requests, the Bank collects data necessary for client identification and resolving complaints in accordance with the regulations and within the deadlines defined by applicable regulations.

The Bank, as the controller, processes data for the purpose of analyzing website traffic and providing adequate information to clients about the products and services it offers, i.e. improving the user experience and making the website easier to use.

The Bank protects personal data collected on the Bank's website from unauthorized access and does not disclose it to third parties.

What are cookies?

Cookies are small text files that websites place on visitors' computers to store various information, usually specific to the visitor themselves or to the device used to view the website.

Cookies are very useful, as they allow modern websites to work exactly as users expect – with a greater level of personalization and richer interactive functionality. Almost all websites use cookies in one way or another, with each web page you visit either writing cookies to your computer or reloading them from it.

Cookies enable your browsing experience on our website to be the best possible because they "remember" your preferences so that you do not have to enter the same details over and over again.

You can disable cookies, but if you do so, you will not be able to use all the services on our website, nor will you be able to see pop-up pages with content tailored to your preferences. The reason for this is that we will not be able to determine your views of the Bank's website using cookies. However, you will still be able to see the content that we edit. If you do not want to accept that cookies are stored on your computer, it is necessary to disable cookies for this website. Disabling, or deleting, may also mean a reduction in the functionality of the website.

We hope that you will accept the use of cookies and thus have the best possible experience visiting our website. However, you can refuse cookies by changing the appropriate settings in your browser, and you can also configure your browser to notify you before any cookies are saved. However, please note that if you refuse cookies you may lose access to certain functionalities of our website and you may not be able to use it to its full extent.

Types of cookies we use
Necessary cookies - these are cookies that are essential for the operation of our site and enable browsing of Internet pages and secure access to Internet pages.
Performance cookies - allow us to record the number of visits so that we can measure and improve the effectiveness of our site. They help us to find out which pages are the most and least popular and to see how visitors move around the site. All information collected by these cookies is aggregated and, therefore, remains anonymous. If you turn off performance cookies, we will not know when you have visited our site and we will not be able to monitor its effectiveness.
Functionality cookies - are used to recognize you when you return to our site. These cookies allow us to personalize content for you, improve functionality, and remember your preferences.

Marketing or third-party cookies - These cookies (also called advertising cookies) are used to deliver advertising content that is relevant to you and may be used to track the effectiveness of our advertising campaigns on the website.

Instructions for deletion in the most common browsers:

More information about cookies

You can find out more about cookies at the link: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

We use Google Analytics/GTM on our website to anonymously report on site usage, for statistical purposes, to track how many users we have and how often they visit our website. We collect data indicating which pages on our website are visited most often and by which types of users and from which countries.

Google Analytics is an analytics service provided by Google Inc. (“Google”). Google uses the Data collected to track and analyze the use of the site/application, prepare reports on site activity, and share these reports with other Google services.
Google may use the data it has collected to provide context and personalize ads on its own advertising network.
Collected Personal Data: "Cookies" and Usage Data.
Place of processing: USA - Privacy Policy - Opt-out

Google Tag Manager is an analytics service provided by Google Inc.
Collected Personal Data: "Cookies" and Usage Data.
Place of processing: USA - Privacy Policy

Facebook Remarketing (Meta Platforms, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects Facebook app activity with the Facebook advertising network.
Collected Personal Data: "Cookies" and Usage Data.
Place of processing: USA - Privacy Policy - Opt-out

Facebook Custom Audience (Meta Platforms, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects Facebook app activity with the Facebook advertising network.
Collected Personal Data: "Cookies" and Usage Data.
Place of processing: USA - Privacy Policy - Opt-out

Remarketing through Google Analytics for Display Advertising (Google Inc.)
Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. which connects the tracking performed by Google Analytics and its "Cookies" with the Adwords advertising network and "Doubleclick Cookies".
Collected Personal Data: "Cookies" and Usage Data.
Place of processing: USA - Privacy Policy - Opt-out

Adobe Experience Manager (Adobe Inc.) Adobe Experience Manager (AEM) is a digital experience management platform provided by Adobe Inc. AEM uses cookies for various purposes, including session management, content personalization, tracking user behavior, and optimizing site performance. These cookies allow us to provide a more relevant and personalized experience to our website visitors.

Personal Data Collected: 'Cookies' and Usage Data.

Place of processing: USA – Privacy Policy - Manage preferences