How do I activate the Apple Pay service through the Aik mBanking application?
To use Apple Pay, you need to have:
- iPhone 6, iPad mini 3, iPad Pro, Apple Watch 1 or later
- IOS 8.1 or later operating system version
- Set up a security screen lock (fingerprint - touch ID or facial scan - face ID)
How do I use Apple Pay?
Pay smartly and easily:
1
Open Apple Wallet
Activate your Apple device so that the digital card appears on the screen.
2
Bring the device to the POS terminal
Just like you do when you pay with your contactless payment card.
3
Payment completed
After a few seconds, you will hear a sound from the terminal, which will mean that the payment has been successfully made.
Frequently asked questions
How do I activate the Apple Pay service through the Wallet app?
Activation through the Wallet application is simple and involves a few simple steps and only a few seconds of time:
- Open the Wallet app on your Apple device and click on the "+" sign
- Add a card by taking a photo or manually entering card information
- Confirm your identity by entering the code you received via SMS, by calling the Contact Center or from the mBanking application.
Can I enter the same card on multiple devices?
You can use your AikBank Mastercard® card on multiple Apple devices.
How many cards can I include in Apple Wallet on the same device?
You can add 8 to 12 cards to Apple Wallet on a single device, the exact number depending on the device model. On iPhone 8, Apple Watch Series 3, and all later models, you can add 12 cards, while for models manufactured earlier than these, the maximum number of cards is 8.
Is there a fee for using Apple Pay?
There is no fee for using the Apple Pay service.
How do I deactivate the card I use to pay with Apple Pay?
In the Apple Wallet app, select the card you want to deactivate, then select the 'Remove this card' option.
When paying with Apple Pay, do I use the PIN associated with my physical card?
No, the PIN associated with your physical card is never used for verification via Apple Pay. Transaction authorization is done using one of the set methods for unlocking your device's screen - fingerprint (TouchID) or facial recognition (FaceID).
What should I do if I lose my Apple device with active Apple Pay service?
In the event of loss or theft of a device with an active Apple Pay service, or a card activated within the Wallet application, you must notify the Bank immediately by calling the Contact Center number 0800 101015. You can find your device via iCloud and thus remove all cards from the Wallet application (in Settings, select the My devices option).
Can I use Apple Pay to pay in installments?
If you have a pre-arranged installment payment service with your bank, transactions made via Apple Pay will be treated the same, except for installment payments without fees in the network of partner merchants, which cannot be made via Apple Pay. Payments in installments without fees in the network of partner merchants can only be made using a physical card and selecting the installment number at the POS terminal.
How to stay safe in the online environment?
In the digital world, protecting your personal information is crucial. Scams via fake messages, phishing sites, and suspicious links often seem convincing, but they can seriously compromise your security.
It is important that you know the basic rules of protection in the online environment - from recognizing scams and careful password management, to responsible use of technologies.
Visit the Internet Security page and learn how to spot risky situations in time and how to protect yourself at all times.